Computer problem Thread

[Chris in Ga]

Lunk,
My Dell Studio 1745 is running windows 7 and whenever I go on sites supporting video, my browser freezes. What is wrong and can I fix? It happens in Firefox, Crome and IE.

Thanks

Chris in Ga

[Lunkwill Fook]

What kind of video? My guess it's a problem with Adobe Flash. Uninstall it and then reinstall it and see what happens.

[Chris in Ga]

I did what you told me and it is still freezing the browser. It happens on cnn, espn, youtube, yahoo, msnbc and other places

[Lunkwill Fook]

Well, that's definitely Adobe Flash player fucking around. Let me look into it.

[Chris in Ga]

Thanks

[Chris in Ga]

Thanks much

[Lunkwill Fook]

Try getting the newest version of your graphics card driver. Uninstall the old one and then install the new one.

[Chris in Ga]

what program would be my graphics card? How do I know?

[Lunkwill Fook]

It's not a program per se. Chances are with a Studio, it's one of the Intel on board graphics cards. You should probably be able to find the drivers on the Dell website if you look up your computer model.

[Lunkwill Fook]

Okay, here's what you do. Click on start. In the search blank, type RUN and hit okay. In the blank that comes after that, type dxdiag and hit okay. A program should load up. Look under Display. That'll tell you what your graphics card is.

If it's an Intel 4500, click here and download this driver. (http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R228416&formatcnt=1&libid=0&typeid=-1&dateid=-1&formatid=-1&fileid=327758)

If it's an ATI Radeon of any kind, click and download this. (http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R228422&formatcnt=1&libid=0&typeid=-1&dateid=-1&formatid=-1&fileid=327763)

[Chris in Ga]

gonna try it. thx

[Dep]

REINSTALL FIREFOX!!!!

yayyyyyyyyyyyy

[Chris in Ga]

Lunk, im going to send the report i saved from the display. Im confused

[Chris in Ga]

nothing is working

[Lunkwill Fook]

You have the Intel chipset. Click on the first link.

[Chris in Ga]

I did. I try to download and I get a message that says "There are no files to download. please go to drivers and downloads to select file (s). I select it and it still comes up with the same message

[Chris in Ga]

Thanks for your help Zod. It worked. Actually, the problem with the download was with firefox. I found out that was a common problem despite what Dell says. For whatever reason, the download can be done on any browser but Firefox.

[Lunkwill Fook]

Zod?

[Chris in Ga]

Haha. I had just been talking to him in the gen discussion thread when i wrote this. Thanks Lunk!